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Terms of Service

Last updated: 8/10/2025

1. Acceptance of Terms

By accessing and using Contari (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Contari is an AI-powered email marketing platform that helps users create, manage, and send email campaigns. The Service includes:

  • AI-powered email content generation
  • Email campaign management and automation
  • Analytics and reporting tools
  • Contact management and segmentation
  • Integration with third-party services

3. User Accounts

To use our Service, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use Policy

You agree not to use the Service to:

  • Send spam, unsolicited emails, or violate anti-spam laws
  • Distribute malware, viruses, or harmful content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Attempt to gain unauthorized access to our systems
  • Use the Service for illegal or fraudulent activities

5. Email Compliance

Users must comply with all applicable email marketing laws and regulations, including:

  • CAN-SPAM Act (US)
  • GDPR (EU)
  • CASL (Canada)
  • Other applicable privacy and marketing laws

You must obtain proper consent before sending emails and provide clear unsubscribe mechanisms.

6. Payment Terms

For paid services:

  • Fees are charged in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise stated
  • We may change pricing with 30 days' notice
  • Failure to pay may result in service suspension
  • You're responsible for all taxes and fees

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Contari and are protected by:

  • Copyright, trademark, and other intellectual property laws
  • International treaties and conventions

You retain ownership of your content but grant us a license to use it for providing the Service.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

9. Service Availability

We strive to maintain high service availability but cannot guarantee:

  • 100% uptime or uninterrupted service
  • Error-free operation
  • Immunity from security breaches

We may perform maintenance that temporarily affects service availability.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTARI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Termination

We may terminate or suspend your account and access to the Service:

  • For violations of these Terms
  • For non-payment of fees
  • For extended periods of inactivity
  • At our sole discretion with reasonable notice

You may cancel your account at any time through your account settings.

12. Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of the jurisdiction where our company is incorporated, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through:

  • First, good faith negotiations between the parties
  • If unresolved, binding arbitration under applicable arbitration rules
  • Arbitration shall be conducted in English and held virtually when possible

You waive any right to participate in class action lawsuits or class-wide arbitration.

13. Important Disclaimers and Limitations

Service Provided “AS IS”

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Merchantability or fitness for a particular purpose
  • Accuracy or reliability of AI-generated content
  • Guaranteed email delivery rates or engagement metrics
  • Compliance with all applicable laws in your jurisdiction
  • Uninterrupted or error-free service operation

User Responsibility and Indemnification

YOU ACKNOWLEDGE AND AGREE THAT:

  • You are solely responsible for ensuring your email campaigns comply with all applicable laws (CAN-SPAM, GDPR, CASL, etc.)
  • You must obtain proper consent before sending emails to any recipients
  • You will indemnify and hold harmless Contari from any claims, damages, or legal actions arising from your use of the Service
  • AI-generated content should be reviewed and edited before use - we are not responsible for any inaccuracies or inappropriate content
  • You assume all risks associated with your email marketing activities

Maximum Liability Cap

IN NO EVENT SHALL CONTARI'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS LESS. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY UPON WHICH THE CLAIM IS BASED.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Continued use of the Service constitutes acceptance of the modified Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@contari.xyz
Support: support@contari.xyz
Website: https://contari.xyz